Help center

Currently: Credit card (Visa / Mastercard), Sham Cash. You'll find them all on the invoice page, and you can also pay from your account credit.

14 days before the due date, and you'll get an email reminder. You can renew early at any time from the service page.

We send you reminders, and 3 days after the due date your hosting is temporarily suspended. Your files and email are kept safe, and service resumes automatically once you pay.

Go to "Account settings" in your panel, choose an amount and pay the invoice; it's added to your credit right away.

Yes. Open a support ticket with the login details for your old host, and we'll move your files, databases, and email with no downtime for your site.

Point your nameservers to ns1.nsnexus.net and ns2.nsnexus.net. If your domain is registered with us, the option is ready on the domain page → Nameservers.

Yes, from the hosting page → Upgrade. You only pay the difference for the remaining days, and you move to the new plan instantly with no downtime.

You'll find the settings on the hosting page → Email: IMAP on port 993 and SMTP on port 465 with SSL. Your username is your full email address.

Unlock the domain at your current registrar and request the transfer code (EPP), then request a domain transfer from the Domains page and enter the code.

Privacy protection is free and enabled by default, and you can manage it from the domain page.

Go to the domain page → DNS records, or use "Quick setup" to connect Google or Microsoft email in one click.

Yes. It's issued and renewed automatically for every domain pointed to our servers.

Turn on two-factor authentication from "Account settings". After that, a code from your phone is asked at every sign-in.